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Common Issues

Use this page as the first troubleshooting stop before escalating to support.

Sections to build out

  • connector authentication failures
  • missing or unexpected work items
  • roadmap display/configuration confusion
  • permission and access issues
  • known limitations and current workarounds

Escalation checklist

Capture the following before contacting support:

  • organization/workspace context
  • connector type
  • expected behavior
  • actual behavior
  • recent configuration changes